ERA10CA036

NTSB accident investigation · Boeing 767-432ER · Atlanta, GA · October 27, 2009

Accident · Serious injuriesData collectionFinal report
Date
October 27, 2009, 17:15 local (22:15 UTC)
Place
Atlanta, GA
Injuries
1 serious, 11 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N825MHBoeing 767-432ER
Defining event
Enroute-descent: Turbulence encounter
Weather
Instrument (IMC) · Day
Status
Completed · report March 3, 2010
Report
Approved by Office Director
NTSB office
Eastern Region Aviation
FAA report
20091027051179I
Case key
74973

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

Unforecasted turbulence resulting in a flight attendant being injured.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

TurbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelBoeing 767-432ER: 1 caseAll aircraft: 92 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The passenger flight was descending into the airport terminal area from 34,000 feet mean sea level (msl), with the seat belt sign on. While the flight attendants were securing the galley, the airplane encountered turbulence. The pilot stated that the airplane encountered the turbulence somewhere between 10,000 and 18,000 feet msl. One of the flight attendants fell into another, causing the second flight attendant to hit her head and fracture a rib. The flight landed without further incident. After landing the airplane was met by paramedics at the gate, and the flight attendant was carried off the airplane. There was no significant meteorological information (SIGMET) issued prior to the event, and there was no damage to the airplane.

Factual narrative

The passenger flight was descending into the airport terminal area from 34,000 feet mean sea level (msl), with the seat belt sign on. While the flight attendants were securing the galley, the airplane encountered turbulence. The pilot stated that the airplane encountered the turbulence somewhere between 10,000 and 18,000 feet msl. One of the flight attendants fell into another, causing the second flight attendant to hit her head and fracture a rib. The flight landed without further incident. After landing the airplane was met by paramedics at the gate, and the flight attendant was carried off the airplane. There was no significant meteorological information (SIGMET) issued prior to the event, and there was no damage to the airplane.

Aircraft

Registration
N825MH
Reported as
Boeing 767-432ER
Category
Airplane
Serial number
29703
Airframe hours
34,611
Engines
GE CF6-80 SERIES, turbo jetGE CF6-80 SERIES, turbo jet
Damage
No damage
Flight
Part 121
Operator
Delta Air Lines Inc
Registered owner
Delta Air Lines Inc
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · February 27, 2009
Departed
LFPG · Parris
Destination
KATL · Atlanta, GA
Flight plan
IFR
Airport
KATL · Hartsfield Atlanta Iternationa, runway 08L, 9,000 × 150 ft, concrete

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
60
Injuries
None
Certificates
Commercial, Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Unknown
Last flight review
August 5, 2009
Seat
Left
Flight hours
13,574 total · 7,591 in this make and model · 209 in the last 90 days · 9 in the last 24 hours
Role
Co-pilot
Age
47
Injuries
None
Certificates
Commercial, Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Unknown
Last flight review
April 14, 2009
Seat
Right
Flight hours
10,334 total · 6,957 in this make and model · 178 in the last 90 days · 8 in the last 24 hours

Weather

Conditions
Instrument (IMC) · Day
Wind
100° at 8 knots
Visibility
0 statute miles
Lowest ceiling
400 ft overcast
Temperature
55 °F, dew point 55 °F
Altimeter
29.80 inHg
Observed at
KATL

Docket · 3

The files NTSB released with the investigation on December 4, 2009, on NTSB’s docket system: statements, records, photos and specialists’ reports. 755 KB in all.

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.

Other investigations on N825MH · 1

Matched to the same aircraft by N-number and date.