ERA11CA511

NTSB accident investigation · Boeing 737-823 · Miami, FL · September 29, 2011

Accident · Serious injuriesData collectionFinal report
Date
September 29, 2011, 16:27 local (20:27 UTC)
Place
Miami, FL
Injuries
1 serious, 165 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N804NNBoeing 737-823
Defining event
Enroute-descent: Clear air turbulence encounter
Weather
Visual (VMC) · Day
Status
Completed · report March 8, 2012
Report
Approved by Office Director
NTSB office
Eastern Region Aviation
Case key
81941

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

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Probable cause

The in-flight encounter with clear air turbulence, which resulted in an injury to a cabin attendant.

Findings · 2

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: clear air turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelBoeing 737-823: 3 casesAll aircraft: 78 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

According to crew statements, the airplane was descending through about 16,000 feet mean sea level in clear air when it encountered two jolts of turbulence that did not damage the airplane but resulted in a flight attendant being lifted off the deck and hitting the ceiling, then being thrown to the floor and breaking her ankle. The flight attendant was in the galley preparing for landing, and the seat belt sign was illuminated. The captain had previously deviated for weather, and the airplane was operating between cloud buildups at the time. The captain also noted that the air was relatively smooth, and that radar returns indicated that the airplane was more than 20 miles from any significant weather.

Factual narrative

According to crew statements, the airplane was descending through approximately 16,000 feet in clear air when it encountered two jolts that did not damage the airplane, but resulted in a flight attendant being lifted off the deck and hitting the ceiling, then being thrown to the floor and breaking her ankle. The flight attendant was in the galley preparing for landing, and the seat belt sign was illuminated. The captain had previously deviated for weather, and the airplane was operating between cloud buildups at the time. The captain also noted that the air was relatively smooth, and that radar returns indicated that the airplane was greater than 20 miles from any significant weather.

Aircraft

Registration
N804NN
Reported as
Boeing 737-823
Category
Airplane
Serial number
29567
Engines
CFM Intl CFM56-7B24/3, 22,800 lbs thrust, turbo fanCFM Intl CFM56-7B24/3, 22,800 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
American Airlines Inc
Registered owner
American Airlines Inc
Airworthiness certificate
Standard, Transport
Departed
LIR · Liberia
Destination
MIA · Miami, FL
Flight plan
IFR
Airport
MIA · Miami International

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
52
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Unknown
Last flight review
August 11, 2010
Flight hours
6,262 total · 2,104 in this make and model

Weather

Conditions
Visual (VMC) · Day

Docket · 2

The files NTSB released with the investigation on January 25, 2012, on NTSB’s docket system: statements, records, photos and specialists’ reports. 458 KB in all.