- Date
- July 12, 2007, 10:00 local (14:00 UTC)
- Place
- Atlanta, GA
- Injuries
- 1 serious, 250 uninjured
- Damage
- No damage
- Phase of flight
- Pushback/towing
- Aircraft
- N865DABoeing 777-232
- Weather
- Visual (VMC) · Day
- Status
- Completed · report October 31, 2007
- Report
- Approved by Office Director
- Parties
- FAA Atlanta FSDO
- Case key
- 66200
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
The flight attendant's inadvertent misstep on a ladder and falling during pushback resulting in serious injuries.
Sequence of events
NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.
Analysis
During pushback, the flight attendant stated that she was contacted by the lead flight attendant who asked if the crew rest area was secure. The attendant answered yes and looked to check again and found the door ajar. Fearing a passenger may have gone in she went over and climbed the stairs and checked the rest area. On her way down she believes she misplaced a foot on the narrow stairs and fell down breaking her arm in three places. After a few seconds she got up and contacted the lead flight attendant who contacted the captain and the aircraft was towed back to the gate.
Factual narrative
During pushback, the flight attendant stated that she was contacted by the lead flight attendant who asked if the crew rest area was secure. The attendant answered yes and looked to check again and found the door ajar. Fearing a passenger may have gone in she went over and climbed the stairs and checked the rest area. On her way down she believes she misplaced a foot on the narrow stairs and fell down breaking her arm in three places. After a few seconds she got up and contacted the lead attendant who contacted the captain and the aircraft was towed back to the gate.
Aircraft
- Registration
- N865DA
- Reported as
- Boeing 777-232
- Category
- Airplane
- Serial number
- 29737
- Airframe hours
- 33,511
- Engines
- Rolls-Royce T895-17, 95,000 lbs thrust, turbo fanRolls-Royce T895-17, 95,000 lbs thrust, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- Delta Air Lines Inc
- Registered owner
- Delta Air Lines, Inc.
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Continuous airworthiness · July 1, 2007
- Departed
- ATL · Atlanta, GA
- Destination
- ATL · Atlanta, GA
- Flight plan
- IFR
- Airport
- ATL · The William B Hartsfield Atlan
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 53
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Unknown
- Last flight review
- July 1, 2007
- Seat
- Left
- Flight hours
- 9,677 total · 1,171 in this make and model · 0 in the last 24 hours
- Role
- Co-pilot
- Age
- 49
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Unknown
- Last flight review
- March 1, 2007
- Seat
- Right
- Flight hours
- 11,306 total · 577 in this make and model · 0 in the last 24 hours
Weather
- Conditions
- Visual (VMC) · Day
- Wind
- 0° at 8 knots
- Visibility
- 10 statute miles
- Lowest ceiling
- None
- Temperature
- 81 °F, dew point 61 °F
- Altimeter
- 30.07 inHg
- Observed at
- ATL