NYC06LA151

NTSB accident investigation · Boeing 767-300 · Dulles, VA · June 17, 2006

Accident · No injuriesLimited investigationFinal report
Date
June 17, 2006, 15:25 local (19:25 UTC)
Place
Dulles, VA
Injuries
183 uninjured
Damage
Substantial damage
Phase of flight
Standing
Aircraft
N653UABoeing 767-300
Weather
Visual (VMC) · Day
Status
Completed · report March 26, 2007
Report
Approved by Office Director
Parties
FAA/FSDO
FAA report
20060617029759A
Case key
63937

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

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Probable cause

The driver's failure to follow company standard operating procedures. A factor was the driver's diverted attention to an on-time departure.

Sequence of events

NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.

Miscellaneous/otherStanding - engine(s) not operating
Object - vehicle
Diverted attentionDriver of vehicleFactor
Procedures/directives - not followedDriver of vehicleCause

Analysis

The airplane was at the gate with the crew and passengers onboard, the parking brake was set, and the loading bridge was retracted. A ramp employee, operating a tractor with a baggage cart in tow, was on the left side of the airplane when a pushback guideman on the right side of the airplane signaled that he needed hand wands for the pushback. Forgetting he had a baggage cart in tow, the driver drove under the fuselage to reach the guideman. In the process, the baggage cart impacted the underside of the fuselage about 25 feet aft of the nose and 17 feet in front of the wings. The driver subsequently stated to company officials that he did not follow standard operating procedures when he drove under the fuselage, and that, while trying to ensure an on-time departure, he forgot he had the baggage cart attached to the tractor. The driver was current on all required training.

Factual narrative

On June 17, 2006, about 1525 eastern daylight time, a Boeing 767-300, N653UA, operating as United Airlines flight 395, was substantially damaged when it was hit by a baggage cart at Washington Dulles International Airport (IAD), Dulles, Virginia. The 7 crewmembers and 176 passengers were not injured. Visual meteorological conditions prevailed, and an instrument flight rules flight plan had been filed for Chicago O'Hare International Airport (ORD), Chicago, Illinois. The scheduled passenger flight was being operated under 14 CFR Part 121.

According to a company flight safety investigator, the airplane was at the gate with the parking brake set, and the loading bridge had been retracted. A ramp employee, operating a tractor with a baggage cart in tow, was on the left side of the airplane when a pushback guideman on the right side of the airplane signaled that he needed hand wands for the pushback. Forgetting he had a baggage cart in tow, the driver drove under the fuselage to reach the guideman. In the process, the baggage cart impacted the underside of the fuselage about 25 feet aft of the nose and 17 feet in front of the wings.

The driver subsequently stated to company officials that he did not follow standard operating procedures when he drove under the fuselage, and that, while trying to ensure an on-time departure, he forgot he had the baggage cart attached to the tractor. The driver was current in all required training.

Aircraft

Registration
N653UA
Reported as
Boeing 767-300
Category
Airplane
Serial number
25391
Airframe hours
60,261
Engines
Pratt & Whitney PW4000, 64,500 lbs thrust, turbo fanPratt & Whitney PW4000, 64,500 lbs thrust, turbo fan
Damage
Substantial damage
Flight
Part 121
Registered owner
United Air Lines Inc
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · May 1, 2006
Departed
IAD · Sterling, VA
Destination
ORD · Chicago, IL
Flight plan
IFR
Airport
IAD · Washington-Dulles

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
54
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1
Last flight review
March 1, 2006
Seat
Left
Flight hours
10,557 total · 2,958 in this make and model · 218 in the last 90 days · 45 in the last 30 days
Role
Co-pilot
Age
40
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1
Last flight review
March 1, 2006
Seat
Right
Flight hours
5,414 total · 2,958 in this make and model · 191 in the last 90 days · 56 in the last 30 days

Weather

Conditions
Visual (VMC) · Day
Wind
180° at 8 knots
Visibility
10 statute miles
Lowest ceiling
25,000 ft broken
Temperature
88 °F, dew point 57 °F
Altimeter
30.13 inHg
Observed at
IAD

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.

Other investigations on N653UA · 1

Matched to the same aircraft by N-number and date.