WPR11LA149

NTSB accident investigation · Boeing 757-232 · Naches, WA · February 28, 2011

Accident · Serious injuriesLimited investigationFinal report
Date
February 27, 2011, 22:39 local (Feb 28, 2011, 06:39 UTC)
Place
Naches, WA
Injuries
1 serious, 1 minor, 188 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N684DABoeing 757-232
Defining event
Enroute-descent: Turbulence encounter
Weather
Visual (VMC) · Night/dark
Status
Completed · report November 26, 2012
Report
Approved by Office Director
NTSB office
Western Pacific Region
Parties
Seattle CMO
FAA report
20110227025599A
Case key
78457

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The airplane's encounter with moderate turbulence at a higher altitude than the flight crew expected, resulting in an injury to a cabin crewmember.

Findings · 2

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: convective turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on equipmentBoeing 757-232: 4 casesAll aircraft: 145 casesProbable cause
Turbulence: convective turbulenceEnvironmental issues › Conditions/weather/phenomena · Accuracy of related infoBoeing 757-232: 4 casesAll aircraft: 145 cases

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The flight crew of the scheduled domestic air carrier passenger flight was advised by the air route traffic control center that, due to a pilot report associated with the area of their routing, they should expect light-to-moderate chop during their descent between 20,000 feet and 16,000 feet. The flight crew, therefore, advised the passengers and the flight attendants that the descent would be bumpy and then advised the flight attendants that all descent and before-landing cabin securing activities should be completed about 10 minutes earlier than normal. Before the descent, the flight crew turned on the seatbelt sign and upon reaching 25,000 feet, the flying pilot began reducing the airspeed to that prescribed for turbulence penetration. As the airplane passed through 24,000 feet (4,000 feet higher than the altitude of the turbulence noted in the pilot report), three flight attendants were just finishing their activities, and the airplane suddenly encountered moderate turbulence for about 30 seconds. Due to the sudden movement of the airplane, the one remaining standing passenger and two of the flight attendants were thrown to the floor, one of whom sustained multiple bone fractures in her right foot.

Factual narrative

On February 27, 2011, at 2239 Pacific standard time, a Boeing 757-232, N684DA, encountered turbulence while in a descent about 80 miles southeast of Seattle-Tacoma International Airport, SeaTac, Washington. One passenger received minor injuries and one flight attendant received serious injuries. The remaining 183 passengers, 3 flight attendants, and the two airline transport pilots were not injured. The airplane, which was being operated by Delta Air Lines as Flight 1557, was not damaged. The 14 Code of Federal Regulations Part 121 scheduled domestic air carrier flight, which departed Salt Lake City, Utah, at 2154 mountain standard time, was en route to Seattle-Tacoma International Airport on an Instrument Flight Rules flight plan. Visual meteorological conditions prevailed at the destination airport at the time of the event, but light rain and surface winds gusting to over 20 knots had been moving through the area most of the afternoon and evening. The NTSB Investigator-In-Charge determined that when the flight was about 45 minutes from Seattle, the Seattle Center controller advised the crew of a PIREP (pilot report of actual weather conditions) that indicated they should expect light to moderate chop while in the descent between Flight Level 200 and 16,000 feet. The Captain therefore informed the flight attendants that they should anticipate a bumpy descent, and that they should finish up their duties early, as the initial and final chimes would be given earlier than the normal 20 and 10 minutes out. When the crew began the descent from Flight Level 350, the Captain, who was the non-flying pilot, turned on the seatbelt sign and made the announcement for the flight attendants to prepare the cabin for arrival. When the airplane was descending through Flight Level 260, the Captain gave the final (2 bell) chime, and advised the flight attendants to finish securing the cabin and then to take their seats. As the airplane was descending through Flight Level 250, the First Officer, who was the flying pilot, initiated a speed reduction to turbulent air penetration speed. About one minute later, as the airplane was passing through a cloud layer while descending through Flight Level 240 (4,000 feet higher than the parameters defined in the PIREP) the airplane suddenly encountered moderate turbulence that lasted for about 30 seconds. At the time of the encounter, three flight attendants and one passenger were not yet in their seats. The flight attendants were completing their duties related to securing the cabin for landing, and the passenger was returning from the lavatory. Two of the flight attendants and the standing passenger were thrown to the floor by the abrupt movement of the airplane. One of the flight attendants, who was just finishing the final public address announcement from a station near the aft galley, was thrown to the floor in a manner that resulted in fractures to the second, third, and fourth metatarsal bones in her right foot. Inaddition, the passenger complained of a sore ankle. After the airplane landed, the passenger was evaluated by paramedics at the airport, and then released. The flight attendant was hospitalized for treatment and then released.

Aircraft

Registration
N684DA
Reported as
Boeing 757-232
Category
Airplane
Serial number
27104
Airframe hours
61,800
Engines
P & W PW2037, 37,530 lbs thrust, turbo fanP & W PW2037, 37,530 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
Delta Air Lines
Registered owner
Wilmington Trust Company Trustee
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · February 11, 2011
Departed
KSLC · Salt Lake City
Destination
KSEA · Seattle, WA
Flight plan
IFR

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
51
Injuries
None
Certificates
Airline transport, Commercial
Airplane ratings
Single-engine sea, Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
August 24, 2010
Seat
Left
Flight hours
14,499 total · 77 in this make and model · 199 in the last 90 days · 5 in the last 24 hours
Role
Co-pilot
Age
43
Injuries
None
Certificates
Airline transport, Commercial
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
September 21, 2010
Seat
Right
Flight hours
3,753 total · 26 in this make and model · 153 in the last 90 days · 5 in the last 24 hours

Weather

Conditions
Visual (VMC) · Night/dark
Wind
200° at 18 knots, gusting 22
Visibility
10 statute miles
Lowest ceiling
1,900 ft overcast
Temperature
39 °F, dew point 37 °F
Altimeter
29.52 inHg
Observed at
KSEA, 80 nm away

Docket · 7

The files NTSB released with the investigation on October 5, 2012, on NTSB’s docket system: statements, records, photos and specialists’ reports. 4.3 MB in all.

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.

Other investigations on N684DA · 1

Matched to the same aircraft by N-number and date.