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NTSB accident investigation · Mcdonnell Douglas Helicopter 369E · Cottonwood, AZ · July 13, 2024

Accident · No injuriesClass 3 · LimitedFinal report
Date
July 13, 2024, 10:45 local (17:45 UTC)
Place
Cottonwood, AZ
Injuries
4 uninjured
Damage
Substantial damage
Phase of flight
Maneuvering
Aircraft
N473EMcdonnell Douglas Helicopter 369E
Defining event
Maneuvering-hover: Loss of tail rotor effectiveness
Weather
Visual (VMC) · Day
Status
Completed · report July 16, 2026
Report
Approved by Office Director
Investigation class
Class 3
NTSB office
Western Pacific Region
Parties
Federal Aviation Administration, MD Helicopters
FAA report
20240713009629A
Case key
194698

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

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Probable cause

The pilot’s low-speed, high-power maneuvering in high density altitude and near maximum gross weight, which resulted in an uncommanded right yaw due to a loss of tail rotor effectiveness and a subsequent hard landing.

Findings · 5

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Performance/control parameters: angle of attackAircraft › Aircraft oper/perf/capability · Attain/maintain not possibleMcdonnell Douglas Helicopter 369E: 1 caseAll aircraft: 990 casesProbable cause
Wind: gustsEnvironmental issues › Conditions/weather/phenomena · Effect on equipmentMcdonnell Douglas Helicopter 369E: 2 casesAll aircraft: 1,199 casesProbable cause
Temp/humidity/pressure: high density altitudeEnvironmental issues › Conditions/weather/phenomena · Effect on equipmentMcdonnell Douglas Helicopter 369E: 1 caseAll aircraft: 278 casesProbable cause
Performance/control parameters: directional controlAircraft › Aircraft oper/perf/capability · Attain/maintain not possibleMcdonnell Douglas Helicopter 369E: 2 casesAll aircraft: 3,958 casesProbable cause
Tail rotorAircraft › Aircraft propeller/rotor · Capability exceededMcdonnell Douglas Helicopter 369E: 1 caseAll aircraft: 23 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The sightseeing helicopter pilot made a slow, high-powered maneuver near a canyon tour site with three passengers on board in light gusting wind conditions. As the pilot tried to fly away from the area, an uncommanded right yaw occurred. The pilot applied full left pedal control, but the helicopter maintained its right yaw. Shortly after, the low rotor rpm audio warning sounded, and the temperature caution light flashed. The pilot performed a low-level autorotation, and the right yaw stopped, but the helicopter landed hard and bounced. The left skid separated, and the helicopter slid forward, balanced on the right skid. The pilot then departed back to the operator’s base airport and made an emergency landing on one skid, at which time the passengers safely disembarked. Shortly after, the pilot relocated the helicopter to an open grass area at the airport to shut down the helicopter, after which the helicopter came to rest on its side and the drivetrain sustained substantial damage. The pilot reported a possible tail control rigging issue; however, postaccident examination of the 4-bladed tail rotor assembly and the airframe revealed no preimpact mechanical anomalies. Flight control and drivetrain continuity were confirmed from the cockpit to all main and tail rotor flight control surfaces. Conditions reported by the pilot showed that he was operating at a high density altitude with a high gross weight while the helicopter was in a low-speed, high-powered, descending maneuver. As such, the pilot’s maneuvering was in an environment and flight profile that was conducive to the onset of loss of tail rotor effectiveness (LTE). According to the manufacturer and FAA Advisory Circular (AC) 90-95, the 4-bladed tail rotor assembly configuration is susceptible to LTE while operating with a low airspeed (typically below translational speed) with high power setting, and near or above maximum gross weight. It is likely that the pilot flew a flight profile that resulted in an uncommanded rapid yaw due to LTE, which was only mitigated by a low-altitude autorotation.

Factual narrative

On July 13, 2024, about 1045 mountain daylight time, a McDonnell Douglas Helicopter 369E, N473E, sustained substantial damage when it was involved in an accident near Cottonwood, Arizona. The pilot and 3 passengers were not injured. The helicopter was operated as a Title 14 Code of Federal Regulations Part 91 sightseeing flight. The pilot reported that he departed from Cottonwood Airport (P52), Cottonwood, Arizona, with three passengers for a local area sightseeing flight over mountainous terrain. About 30 minutes into the flight, the pilot made a slow, high-powered, descending maneuver near an area with ruins about 15 nm northeast from P52, so that the passengers could take photos. As the pilot attempted to leave the area an uncommanded right yaw occurred. The pilot applied full left pedal control, but the helicopter continued its right yaw. Shortly after, the low rotor rpm audio warning sounded, and the temperature caution light flashed. The pilot then performed a low-level autorotation and nosed down the helicopter to gain airspeed. The helicopter's airspeed increased, and the right yaw stopped, but the helicopter landed hard on the ground and its left skid separated. The helicopter bounced several times and slid forward. The pilot scanned the instruments; observing that all values were normal, he then opted to depart the mountainous area and, after he believed he achieved satisfactory flight control response during slow maneuvers, returned to P52. He briefed the passengers on his plan for their egress, executed an emergency landing with a single skid, and successfully disembarked his passengers with assistance from another pilot. Shortly after, the pilot relocated the helicopter to a grassy area within the airport and away from structures. Once the helicopter was settled on the ground with one skid, he pulled the fuel cutoff switch while he simultaneously lowered the collective and rolled off the throttle. Subsequently, the helicopter came to rest on its left side and the main rotor blades contacted the ground. The helicopter’s drivetrain sustained substantial damage. Postaccident examination revealed no preimpact mechanical failures or malfunctions to the airframe. The pilot reported a possible tail control rigging issue; however, the 4-bladed tail rotor assembly was examined for rigging and revealed no anomalies. Flight control and drivetrain continuity was confirmed from the cockpit to all main and tail rotor flight control surfaces. The pilot reported that during the maneuver near the accident site, the helicopter was flying about 100 ft above ground level at about 20 kts. The helicopter flight manual’s height/velocity performance chart showed that the helicopter was at a combination of height and velocity which pilots are recommended to avoid operating (assuming a smooth hard surface and calm winds), as it would leave the pilot with insufficient time, altitude, or kinetic energy to cushion the touchdown from an autorotation. Accordingto the operator’s calculation, using a pressure altitude of 5,100 ft (the reported tour site altitude) and an outside air temperature of 32°C, the helicopter flight manual’s hover ceiling performance chart showed that the recommended maximum operational weight for out-of-ground effect (OGE) hover was about 2,740 lbs with the air conditioning (AC) unit off, and about 2,640 lbs with the AC unit on. According to the operator, the helicopter’s gross weight at the time of the accident was about 2,826 lbs. The manual noted that the 4-bladed tail rotor’s OGE directional controllability in winds greater than 3 kts had not been determined; the manufacturer added that the 4-bladed tail rotor system was susceptible to LTE while operating in high winds, with low airspeed (typically below translational speed) and high-power settings, and near or above maximum gross weight. FAA AC 90-95 (“Unanticipated Right Yaw in Helicopters”) discusses the phenomenon of LTE. According to the AC, LTE is a critical, low-airspeed aerodynamic flight characteristic, which can result in an uncommanded rapid yaw rate. Conditions under which LTE may occur include maneuvers that require the pilot to operate in a high-power, low-airspeed environment with a left crosswind or tailwind. Other factors that significantly influence the severity of the onset of LTE include high gross weight, high density altitude, and low indicated airspeed. The advisory circular further states that a pilot should conduct low-level, low-airspeed maneuvers with minimum weight and, when maneuvering between hover and 30 kts, the pilot should avoid OGE hover and high-power demand situations. At the time of the accident, the pilot was operating at a density altitude of about 8,119 ft.

Aircraft

Registration
N473E
Reported as
Mcdonnell Douglas Helicopter 369E
Category
Helicopter
Serial number
0473E
Built
1991
Engine
Rolls-Royc 250-C20B, 420 horsepower, turbo shaft
Damage
Substantial damage
Flight
Business · Part 91
Operator
Heliventure LLC
Registered owner
Heliventure LLC
Airworthiness certificate
Standard, Transport
Destination
Same as departure
Airport
P52 · Cottonwood
Equipment
Unknown

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
50
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land
Instrument ratings
Helicopter
Medical
Class 2, With waivers/limitations
Last flight review
April 5, 2024
Seat
Left
Restraint
4-point
Flight hours
9,221 total · 15 in this make and model · 8,354 as pilot in command · 35 in the last 90 days · 25 in the last 30 days

Weather

Conditions
Visual (VMC) · Day
Visibility
10 statute miles
Lowest ceiling
None
Temperature
97 °F, dew point 41 °F
Altimeter
30.24 inHg
Observed at
KSEZ, 14 nm away
METAR
KSEZ 131755Z AUTO VRB05G18KT 10SM CLR 36/05 A3024 RMK AO2

Docket · 14

The files NTSB released with the investigation on July 16, 2026, on NTSB’s docket system: statements, records, photos and specialists’ reports. 38.8 MB in all.

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.