As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
56-10 0007810 20OCT04 MEM CLOSE L/P: 00949119 CAPT FWD WINDSHIELD OUTER PANEL SHATTERED AT FL 310 REMOVED CAPTAINS WINDSHIELD REF A 300-600 MM 56-11-1 1-4. R/I IAW MM 56-11-11-4 MFG NP175201-1 SRL 96113H6246 ON MFG NP175201-5 SRL 04278H7866 AIRBUS 56-11-11-4. OPS CKD GOOD IAW MOCC REMOVED AND REPLACED LT TEMP CONTROLLER AND LT HAND WINDOW PROTECTION UNIT IN REF TO MM 30-42-51-4 OPS CKD GOOD.