As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
A/C HAS DIVERTED INTO CUN DUE F/O WINDSHIELD HAS SHATTERED. REMOVED AND REPLACED F/O WINDSHIELD A310-300 M/M 56-11-11-4, OPN CHECK IS GOOD. OK FOR SVC. REPLACED WINDSHIELD TEMP REGULATOR AS A PRECAUTION AMM 30-42-11-4 REPLACED WINDOW HEAT PROTECTION CONTROLLER AS A PRE AUTION AMM 30-42-51-4