Service difficulty report · Windshield · Boeing 767322

Difficulty date
July 28, 2002
Submitted
August 20, 2002
Operation
Air carrier
Aircraft
N651UA
Make and model
Boeing 767322
Aircraft serial
25389
Engine
Pwa PW4060
Part
Windshield
Part number
141T480013
Part serial
TX2351R
Condition
Cracked
Location
Cockpit
Part time
17,930 hours, 3,206 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ELECTRICAL ARC OCCURRED AT THE BOTTOM OF THE LEFT FORWARD WINDOW DURING CRUISE. CREW TURNED OFF WINDOW HEAT. SUBSEQUENTLY WINDOW SHATTERED REMAINING IN ONE PIECE. REPLACED NUMBER 1 LEFT WINDSHIELD ASSEMBLY AS OUTLINED IN MM 56-11-01. ADDITIONALLY DUE TO WINDOW FAILURE AND SUBSEQUENT REPLACEMENT, REPLACED LEFT FORWARD WINDOW HEAT CONTROLLER M191 AS OUTLINED IN MM 30-41-01.