Service difficulty report · Window · Boeing 777222

Difficulty date
April 10, 2004
Submitted
June 22, 2004
Operation
Air carrier
Aircraft
N775UA
Make and model
Boeing 777222
Aircraft serial
26947
Aircraft time
33,630 hours, 6,575 cycles
Engine
Pwa PW4077
Part
Window
Part number
141W74002
Part serial
97071H1957
Condition
Cracked
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT FLIGHT LEVEL 330, THE EXTERIOR PANE OF THE WINDSHIELD CRACKED. REPLACED WINDSHIELD. FAILED WINDOW WAS INSTALLED IN AMS ON 1/10/2004. INSTALLED PART HAD BEEN BORROWED FROM KLM AND CAME WITH AN 8130 INDICATING IT WAS A SERVICEABLE PART THAT HAD BEEN OVERHAULED ON 3/25/2003. FAILURE APPEARS TO BE RESULT OF A DAMAGED BUSBAR FROM A HOLE DRILLED INTO THE INNER PLY AT SOME TIME IN THE PAST DURING A SHOP VISIT. WINDOW WAS ON AIRCRAFT FROM 1/10/04 TO 4/10/04.