What was found
F/O'S WINDSHIELD SHATTERED FL370. FLIGHT DIVERTED. MOISTURE INGRESS IN THE BUSBAR AND SENSOR AREA CAUSED THE ARCING, WHICH CAUSED THE WINDOW TO SHATTER. WINDSHIELD WAS REPLACED.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
F/O'S WINDSHIELD SHATTERED FL370. FLIGHT DIVERTED. MOISTURE INGRESS IN THE BUSBAR AND SENSOR AREA CAUSED THE ARCING, WHICH CAUSED THE WINDOW TO SHATTER. WINDSHIELD WAS REPLACED.