As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FWD CARGO DOOR WILL NOT CLOSE ELECTRICALLY OR MANUAL. FOUND BOTH FWD AND AFT PULL IN HOOK PUSH RODS SHEARED AND FWD T-STIFFENER, WEB AND WEB DOUBLER DAMAGED WHERE PUSH ROD GOES THROUGH IT. REMOVED DAMAGED "T" ANGLE, WEB, AND PUSHRODS. MANUFACTURED AND INSTALLED REPLACEMENT T-CHORD. NEW PUSHRODS INSTALLED. DOOR LINER REINSTALLED. CARGO DOOR NOW OPERATES CORRECTLY IN BOTH MODES.