As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING THE SID INSP THE UPPER CABIN DOOR WAS REMOVED FOR INSP. THE HINGE PIVOT BOLTS COULD NOT BE REMOVED BECAUSE THE BOLTS, BUSHINGS AND BRGS WERE ALL RUSTED SOLID. THIS CAUSED THE BOLTS TO PIVOT IN THE FUSELAGE STRUCTURE INSTEAD OF THE BRGS CAUSING EXCESSIVE WEAR OF THE FUSELAGE DOOR MOUNT HOLES. THERE IS NO REQUIREMENT TO REMOVE THE UPPER DOOR EXCEPT DURING THE SID INSP CALLED OUT IN THE LATEST MANUAL REVISION NR16.