Service difficulty report · Card · Amd FALCON2000

Difficulty date
January 10, 2011
Submitted
January 29, 2011
Operation
General aviation
Aircraft
N696SB
Make and model
Amd FALCON2000
Aircraft serial
206
Aircraft time
196 hours, 103 cycles
Engine
Pwc PW308C
Part
Card
Part number
AE2315CE01
Condition
Corrupted
Location
Data Mgmt Unit
Part time
196 hours, 103 cycles
Component
Data Mgmt Unit · Amd
Component part number
7031051902
Stage of operation
CR
How discovered
O
Nature of condition
S
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NAVIGATIONAL CHART INFORMATION RESIDES ON A PCMCIA CARD (PLUG IN HARD DISK), WHICH IS STORED IN SLOT OF DATABASE MANAGEMENT UNIT (DMU). TROUBLESHOOTING REVEALED THAT THE PCMCIA CARD WAS CORRUPTED WITH THE "RECYCLER VIRUS". IN ADDITION TO THE PCMCIA CARD, THE MX LAPTOP, USED TO LOAD NAVIGATIONAL DATABASES, CHART DATABASES, OPERATIONAL SOFTWARE AND MULTIPLE OTHER FORMS OF SOFTWARE, WAS FOUND TO HAVE THE "RECYCLER VIRUS" INSTALLED. FURTHER INVESTIGATION REVEALED THAT THE VIRUS HAD BEEN ON THE MX LAPTOP PRIOR TO DELIVERY OF THE NEW ACFT FROM MFG. IT IS ALSO BELIEVED THAT THE VIRUS WAS ON THE PCMCIA CARD AS WELL, BUT DUE TO TROUBLESHOOTING, AND EFFORTS TO FORMAT THE CARD, INFORMATION RELATING TO THE DATE CREATED AND DATE MODIFIED SECTIONS OF THE VIRUS WERE NOT AVAILABLE. THE ACFT WAS RETURNED TO SERVICE AFTER THE DMU WAS REPLACE, THE PCMCIA CARD WAS REPLACED, THE MX LAPTOP WAS REPLACED, AND THE CURRENT NAVIGATIONAL CHARTS SOFTWARE UPLOADED TO THE PCMCIA CARD. IN ADDITION TO THIS, THE AVIONICS MFG STATED THAT SOFTWARE VALIDITY CHECKS "WILL PREVENT ANY VIRUS FROM ENTERING THE EPIC SOFTWARE". NOTE:"EPIC" IS THE AVIONICS PLATFORM THAT HOSTS THE MAJORITY OF THE SOFTWARE REQUIRED FOR AIRCRAFT OPERATION. BOTH (AIRCRAFT MFG) WERE ON SITE WHILE REPAIRS WERE BEING PERFORMED. CSR MX PERFORMED ALL REQUIRED HANDS ON MX AND ISSUED AN AIRFRAME LOG ENTRY DETAILING THE REPAIRS.