SDR 2022F00106

Service difficulty report · Windshield · Hawbee 4000

Difficulty date
March 8, 2022
Submitted
March 8, 2022
Operation
General aviation
Aircraft
N360JE
Make and model
Hawbee 4000
Aircraft serial
RC36
Aircraft time
3,411 hours, 1,922 cycles
Part
Windshield
Part number
401384000013
Part serial
14107H2699
Condition
Damaged
Location
Cockpit Windscre
Part time
3,411 hours, 1,922 cycles
Component
Windshield · Ppg
Component part number
401384000013
Stage of operation
CR
How discovered
O
Nature of condition
D
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING PART 135 FLIGHT AIRCRAFT PILOTS SIDE FORWARD WINDSCREEN OUTER PANEL SHATTERED IN FLIGHT. FLIGHT CREW DIVERTED AND LANDED SAFELY. CAUSE OF FAILURE; INTERNAL SEAL AROUND THE WINDSCREEN ALLOWING WATER INTO WINDSCREEN HEATING ELEMENT WHICH SHORTED OUT, CAUSING HOT SPOT AND ULTIMATELY SHATTERING THE WINDSCREEN OUTER PANEL. AIRCRAFT MFG TEXTRON AND WINDOW MFG PPG HAVE NOT INVESTIGATED OR DETERMINED THE CAUSE OF THIS OR NUMEROUS OTHER COCKPIT WINDOW SHATTERING EVENTS.