SDR 2022F00160

Service difficulty report · Windscreen · Hawbee 4000

Difficulty date
March 15, 2022
Submitted
March 24, 2022
Operation
General aviation
Aircraft
N243PG
Make and model
Hawbee 4000
Aircraft serial
RC65
Aircraft time
2,403 hours, 1,187 cycles
Part
Windscreen
Part number
4013840000012
Part serial
10357H2701
Condition
Cracked
Location
Zone 100
Part time
2,403 hours, 1,187 cycles
Component
Right Forward W · Ppg
Component part number
40138400012
Stage of operation
DE
How discovered
O
Nature of condition
J, F, Z
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PIC REPORTS WHILE IN DESCENT AT APPROXIMATELY 27,000 FT. GETTING RED ECAS MESSAGE FOR RIGHT WINDSCREEN OVERHEAT, FLIGHT CREW TURNS OFF WINDSCREEN HEAT, HAS SIC CHECK RIGHT WINDSCREEN TO SEE IF IT FEELS HOT, SIC STATES WINDSCREENS ARE COLD. PIC TURNS ON RIGHT WINDSCREEN HEAT AT 19000 FT. ECAS MESSAGE FOR RIGHT WINDSCREEN OVERHEAT IMMEDIATELY RETURNED, PIC TURNS OFF WINDSCREEN HEAT AND WITHIN ONE MINUTE RIGHT WINDSCREEN SHATTERS OUTER PANE. FLIGHT CREW REPORTS TO ATC AND REQUESTS EXPEDITED LANDING AT ATL. AIRCRAFT LANDS WITHOUT FURTHER INCIDENT. UPON REPLACEMENT OF RIGHT WINDSCREEN AIR CARRIER MAINTENANCE PERSONNEL REPORT FAILED WINDSCREEN "HUMP SEAL" ALLOWING MOISTURE AND WATER BETWEEN WINDOW PANES NEAR HEATING ELEMENT WIRING WHICH HAS CAUSED A HEATING ELEMENT SHORT AND LIKELY CAUSE OF SHATTERED OUTER PANE.