Service difficulty report · None · Emb EMB110*

Difficulty date
June 22, 2022
Submitted
June 22, 2022
Operation
General aviation
Make and model
Emb EMB110*
Part
None
Part number
DCPROX
Condition
Used
Stage of operation
IN
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

THE DAVID CLARK DC PRO-X HEADSET IS CLAIMED TO BE FAIL-SAFE IN THAT COMMUNICATION IS NOT INTERRUPTED WHEN THE NOISE CANCELLING FEATURE LOSES POWER, FOR EXAMPLE WHEN THE BATTERIES ARE DEPLETED. I DISCOVERED THAT MY HEADSET ONLY PASSES AUDIO AT AN EXTREMELY LOW VOLUME, AND ONLY THROUGH ONE EARPIECE, WHEN THE BATTERIES HAVE DISCHARGED. I HAVE SPOKEN TO OTHER PILOTS AT OUR AIR CARRIER WHO HAVE EXPERIENCED THE SAME PROBLEM. THIS CONDITION COULD PROVE TO BE A SIGNIFICANT SAFETY HAZARD, ESPECIALLY IN IFR CONDITIONS WHEN RELIABLE COMMUNICATION IS VITAL. I NO LONGER FEEL THAT THIS HEADSET IS SAFE FOR USE AN AN AIRLINE PILOT. I HAVE DISCONTINUED USE OF THIS HEADSET AS I DO NOT TRUST THAT IT IS ADEQUATELY RELIABLE. I STRONGLY BELIEVE THAT FURTHER INVESTIGATION WOULD BE PRUDENT.