As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
THE ENGINE DID NOT START. WE FOLLOWED STANDARD PROCEDURES AND CONTACTED THE DIRECTOR OF MAINTENANCE (DOM). AS A RESULT, THE FLIGHT HAS BEEN CANCELED. WE NOW NEED TO TROUBLESHOOT AND ISOLATE THE FAULT. CORRECTIVE ACTION IS BEING TAKEN UNDER WORK ORDER LC25-0498, WHERE THE STARTER GENERATOR WAS REPLACED WITH AN OVERHAULED UNIT, P/N 101-389007-1, S/N ON P2087