Service difficulty report · Windscreen · Cessna 560XL

Difficulty date
November 25, 2025
Submitted
November 25, 2025
Operation
General aviation
Aircraft
N921M
Make and model
Cessna 560XL
Aircraft serial
5606046
Aircraft time
3,506 hours, 3,050 cycles
Part
Windscreen
Part number
99143798
Part serial
07031H4357
Condition
Cracked
Location
Zone 200
Part time
3,506 hours, 3,050 cycles
Stage of operation
CR
How discovered
O
Nature of condition
Z
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHILE CRUISING AT APPROX. 32,000 FT, THE RH HEATED SIDE WINDSCREEN BASICALLY SHATTERED. NO PREVIOUS SCRATCHES KNOWN. NO IMPACT MADE, SUCH AS BIRD STRIKE. PILOTS REPORTED NOTHING OUT OF THE ORDINARY GOING ON. SIMPLY AND SUDDENLY SHATTERED. WINDOW STAYED INTACT. CREW DIVERTED TO THE PHOENIX SKY HARBOR AIRPORT.

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