Service difficulty report · Structure

Difficulty date
May 21, 2026
Submitted
May 28, 2026
Operation
General aviation
Aircraft
N675NA
Aircraft serial
18735P2938
Aircraft time
159 hours, 1,301 cycles
Part
Structure
Part number
23088002
Part serial
564535100031
Condition
Degraded
Location
Motor Boom
Part time
159 hours, 1,301 cycles
Stage of operation
DE
How discovered
O
Nature of condition
C, E
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PROBLEM: A ZIP DRONE RETURNED TO DOCK AT PEA RIDGE WITH A BROKEN PROPELLER AND BOOM ARM AFTER A LOUD POPPING NOISE WAS HEARD ON APPROACH. IMPACT: ONE ZIP AT PEA RIDGE SUFFERED A BROKEN PROPELLER AND BOOM ARM (AFT LEFT). THERE HAVE BEEN NO INJURIES, AND ALL PERSONNEL ARE SAFE. OPERATIONS WERE BRIEFLY INTERRUPTED FOR THE AFFECTED VEHICLE, BUT THERE IS NO INDICATION OF BROADER SERVICE DISRUPTION. CAUSES: FIELD EVIDENCE AND TELEMETRY DATA INDICATE THE ZIP DRONE MOST LIKELY STRUCK A BIRD DURING ITS RETURN FLIGHT, LEADING TO THE PROPELLER BREAKING AND SUBSEQUENT BOOM ARM FAILURE. ALL PHYSICAL PIECES WERE RECOVERED, AND POSSIBLE BLOOD ON THE BLADE SUPPORTS THIS CONCLUSION. HOWEVER, NO BIRD REMAINS HAVE BEEN FOUND, AND ENGINEERING HAS NOTED THAT IT'S NOT POSSIBLE TO DETERMINE WITH CERTAINTY IF THE FAILURE WAS CAUSED BY A STRIKE OR PROP IMBALANCE. AIRCRAFT: ZIPLINE, P2ZIP