Service difficulty report · Windshield · Agusta AW139

Difficulty date
June 17, 2026
Submitted
June 17, 2026
Operation
General aviation
Aircraft
N9YENT
Make and model
Agusta AW139
Aircraft serial
41368
Aircraft time
10,714 hours, 24,628 cycles
Engine
Pwc PT6C67C
Part
Windshield
Part number
3G5610V00151
Part serial
19276H8563
Condition
Cracked
Location
Zone 100
Part time
854 hours, 2,124 cycles
Stage of operation
LD
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REPORTED THAT UPON LANDING A “POP” SOUND WAS HEARD. SUBSEQUENT MULTIPLE CRACKS OBSERVED ON THE LT HEATED GLASS WINDSHIELD COMMENCING FROM AROUND THE BOTTOM RIGHT CORNER OF THE WINDSHIELD PROPAGATING VERTICALLY UPWARDS AND HORIZONTALLY LEFT ACROSS THE BOTTOM OF THE WINDSHIELD. CREW PROCEEDED TO CONTINUE WITH THE LANDING PHASE. ON SHUTDOWN A PHYSICAL CHECK WAS CONDUCTED TO DETERMINE THE CAUSE OF CRACK. NO EVIDENCE OF FOREIGN OBJECT DEBRIS IMPACT WAS OBSERVED ON THE WINDSHIELD. NO UNUSUAL VIBRATION WAS RECORDED. CREW REPORTED AIRCRAFT SPEED WAS 5 KNOTS. LT HEATED GLASS WINDSHIELD WAS REMOVED AND REPLACED WITH A SERVICEABLE WINDSHIELD. REFERENCE LOGBOOK ENTRY (LBE) 172/26. LT HEATED GLASS WINDSHIELD OPERATIONAL TEST CARRIED OUT, SATISFACTORY. REFERENCE LOGBOOK ENTRY (LBE) 172/26. OEM INFORMED OF OCCURRENCE AND TECHNICAL QUERY RAISED FOR THE OCCURRENCE, PSE/TQ/2026/247315. BCL HAS REQUESTED A STRIP REPORT FROM THE OEM/ VENDOR ON POTENTIAL CAUSE/ FINDINGS. THIS LT HEATED GLASS WINDSHIELD WAS REPLACED ON 16 OCTOBER 2025 DUE TO SIMILAR OCCURRENCES. WINDSHIELD CANNIBALIZED FROM ANOTHER A/C. 9Y-ENT ACTT 9860.3FHRS ON INSTALLATION. COMPONENT TOTAL TIME CALCULATED FROM INSTALLATION ON 9Y-ENT.

More about the Agusta AW139