As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLIGHT: 4069 CLE/DUJ ELEVATOR TRIM WILL NOT TRIM NOSE DOWN INFLIGHT. ELECTRIC ELEVATOR TRIM MOTOR UNABLE TO OVERCOME TENSION IN THE TRIM WHEEL, WHEN MANUALLY TRIMMED THE WHEEL ROLLED ONE UNIT DOWN AND SPRINGS HALF A UNIT BACK UP. INSPECTED ELEVATOR TRIM SYSTEM, ADJUSTED TRIM TAB CONTROL WHEEL CHAIN AND SERVO CABLE TENSION LUBED LEFT AND RIGHT TRIM TAB ACTUATORS. ELEVATOR TRIM OPERATIONAL CHECKS GOOD. TEST FLIGHT SATISFACTORY.