As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLIGHT# 0123 DURING PRE FLIGHT UNABLE TO OPERATE AIRSTAIR CABIN DOOR STUCK. CORRECTIVE ACTION:INSPECTED FOUND AIRSTAIR FORWARD GAS SPRING AND AIRSTAIR ARM BROKEN, REPLACED GAS SPRING AND AIRSTAIR ARM P/N 7252600-323, OPERATIONAL CHECK GOOD.CORRECTED TIMES