Service difficulty report · Windshield · Pilats PC24

Difficulty date
November 24, 2020
Submitted
November 30, 2020
Operation
Air carrier
Aircraft
N125AF
Make and model
Pilats PC24
Aircraft serial
125
Aircraft time
1,580 hours, 1,116 cycles
Engine
Wilint FJ44
Engine time
1,580 hours, 1,116 cycles
Part
Windshield
Part number
9598110151
Part serial
026017
Condition
Cracked
Location
Cockpit
Part time
1,227 hours, 845 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PROBLEM: DURING FLIGHT FROM KTEB TO KBOS THE FLIGHT CREW REPORTED "COPILOT WINDOW BROKEN". THE FLIGHT CREW DECIDED TO DIVERT/LAND AT THE ORIGINAL DESTINATION KBOS WITHOUT INCIDENT. RESOLUTION: CONTRACT MX WAS CALLED TO THE AIRCRAFT FOR INSPECTION OF THE WINDSHIELD FOR FERRY FLIGHT TO KPSM WHERE REPLACEMENT COULD OCCUR. THE INSPECTION REVILED THE COPILOT SIDE WINDOW WAS ONLY THE OUTER LAYER OF "GORILLA GLASS" AND FOUND SAFE FOR A FERRY FLIGHT TO KPSM, IAW PILATUS TM-24-003067. THE AIRCRAFT FERRIED TO KPSM WITHOUT INCIDENT. THE COPILOT RT WINDOW WAS REMOVED AND REPLACED, IAW AMM PC24--A-56-10-0002-00A-520A-A AND PC24--A-56-10-0002-00A-720A-A ALL FUNCTIONAL AND OPERATIONAL CHECKS WERE GOOD.