Service difficulty report · Windshield · Boeing 777222

Difficulty date
May 3, 1997
Submitted
March 26, 2000
Operation
Air carrier
Aircraft
N780UA
Make and model
Boeing 777222
Aircraft serial
26944
Engine
Pwa PW4077
Part
Windshield
Part number
141W74002
Condition
Fractured
Location
Rt Cockpit
Stage of operation
CR
Nature of condition
O
Precautionary procedure
H

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REPORTED, RIGHTHAND WINDSHIELD SHATTERED DURING CRUISE. NO PRESSURIZATION PROBLEMS NOTED. CREW TURNED OFF WINDOW HEAT PER IRREGULAR PROCEDURES. CREW ELECTED TO DESCEND FROM FLIGHT LEVEL 350 TO FL 290 AND CONTINUE TO ORD. WINDSHIELD REPLACED AT ORD. WINDSHIELD (P/N 141W7400-2) SENT TO MANUFACTURER FOR FURTHER INVESTIGATION.