Service difficulty report · Eicas · Boeing 777222

Difficulty date
September 11, 1998
Submitted
March 26, 2000
Operation
Air carrier
Aircraft
N792UA
Make and model
Boeing 777222
Aircraft serial
26934
Engine
Pwa PW4090
Part
Eicas
Condition
Malfunctioned
Location
Lt Cockpit
Component
Honeywell · 3163HNP00304
Stage of operation
CL
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EN ROUTE CDG TO IAD, LOWER EICAS DISPLAY BLINKING AND INDICATED ALTITUDE ON CAPTAIN'S PFD (PRIMARY FLIGHT DISPLAY) DROPS ALONG WITH CABIN ALTITUDE. FLIGHT DIVERTED TO LHR. AFTER INVESTIGATION OF THE CORE PROCESSING MODULE/GRAPHICS GENERATOR BY BOTH BOEING AND HONEYWELL, RESULTS SHOW THAT THE UNIT HAD NUMEROUS POWER RESETS. BOEING AND HONEYWELL ARE REVISING THE AIMS CORE SOFTWARE TO PROVIDE FUTURE PROTECTION AGAINST THIS TYPE OF FAILURE. WITH THE NEW SOFTWARE, THIS TYPE OF FAILURE WOULD CAUSE THE CPM/GG TO SHUT DOWN AND PREVENT ERRONEOUS FLIGHT DECK EFFECTS.