Service difficulty report · Windshield · Boeing 777222

Difficulty date
November 19, 1998
Submitted
March 26, 2000
Operation
Air carrier
Aircraft
N777UA
Make and model
Boeing 777222
Aircraft serial
26916
Engine
Pwa PW4077
Part
Windshield
Part number
141W74002
Condition
Failed
Location
Lt Cockpit
Component
Ppg · 141W74002
Stage of operation
CR
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EN ROUTE FRA TO ORD, OBSERVED LARGE CRACK IN CAPTAIN'S WINDSHIELD INNER PANE. FLIGHT DIVERTED TO LHR. WINDSHIELD (P/N 141W7400-2) AND OTHERS HAVE BEEN REMOVED AND ANALYSED AT THE VENDOR (PPG) FOR DEFECTS. SO FAR, EARLY INDICATIONS SEEMS TO LEAD TO THE EPOXY USED TO ADHERE THE ANTI-FOG BUS BAR IN PLACE AS WELL AS THE MATERIAL OF THE BUS BAR SEEM TO BE THE LEADING CAUSE OF THE ARCING AND THUS SHATTERING OF THE WINDOW PANE. ALL HIGH TIME WINDOWS ARE BEING REMOVED FOR ADDITIONAL ANALYSIS.