Service difficulty report · Video Unit · Boeing 777222

Difficulty date
March 5, 1999
Submitted
March 26, 2000
Operation
Air carrier
Aircraft
N780UA
Make and model
Boeing 777222
Aircraft serial
26944
Engine
Pwa PW4077
Part
Video Unit
Part number
271150055001
Condition
Failed
Location
Seat 17ab
Stage of operation
CR
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EN ROUTE DEN-ORD, SMOKE/ODOR FROM VIDEO UNIT AT SEAT 17AB. AIRCRAFT DIVERTED TO IND. *S/D* THE UNIT HAS NOT BEEN RECOVERED. IT IS SUSPECTED THAT THE SEAT VIDEO UNIT SVU (SEAT VIDEO UNIT) TO SVU CABLE BECAME PARTIALLY DISCONNECTED FROM THE SVU CAUSING ELECTRICAL ARCING AT THE JUNCTION OF THE CABLE AND SVU. THE SVU WAS REPLACED BUT THE CABLE WAS NOT. THIS COULD INDICATE THE CABLE SUSTAINED LITTLE IF ANY DAMAGE. UA ENGINEERING HAS ISSUED A SPECIAL PROJECT TO SAFETY WIRE THE CONNECTORS TO THE SVU TO PREVENT REOCCURENCE IN THE FUTURE.