Service difficulty report · Audio/Video Unit · Lear 45LEAR

Difficulty date
April 15, 2011
Submitted
August 18, 2011
Operation
Air carrier
Aircraft
N904HD
Make and model
Lear 45LEAR
Aircraft serial
0149
Aircraft time
3,854 hours, 2,615 cycles
Part
Audio/Video Unit
Part number
PA7500A
Part serial
110000774
Condition
Defective
Location
Cabin
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

THE CREW REPORTED THAT THE PASSENGER BRIEFER AUDIO IS VERY LOW. TROUBLESHOOTING DISCOVERED THAT THE CABIN AUDIO P/N PA-7500A S/N 110000774 WAS DEFECTIVE. REMOVED UNIT FOR REPAIRS. WAITED SIX WEEKS FOR AUDIO INTERNATIONAL TO REPAIR UNIT. INSTALLED SAME UNIT AFTER "REPAIRS" FOUND STILL DEFECTIVE. REMOVED UNIT AGAIN FOR REPAIRS. VERY DISAPPOINTED WITH AUDIO INTERNATIONAL THEY WERE NOT ABLE TO SUPPORT WHAT THE MANUFACTURE. ENDED UP INSTALLING A INSPECTED UNIT S/N 07980266 FROM AI WHICH HAD DIFFERENT SET OF PROBLEMS. AFTER THE THIRD DEFECTIVE UNIT S/N 120100236, DECIDED THAT AI HAS ISSUES IN THEIR QC SYSTEM. ORDERED A FORTH "NEW" UNIT S/N 020100553 FROM LEARJET. FUNTIONAL CHECKS SATISFACTORY.