As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLIGHT CREW REPORTED THAT THE MAIN ENTRY DOOR LIFTING SYSTEM WAS INOPERATIVE. TROUBLESHOOTING IDENTIFIED THE DOOR LIFT CABLE BROKE. THE SYSTEM WAS DISABLED WHILE MFG SEARCHED THE WORLD FOR A REPLACMENT CABLE. POOR PARTS SUPPORT, 6 WEEKS FOR REPLACEMENT CABLE TO BE DELIVERED.