Service difficulty report · Hand Rail · Raythn HAWKER800XP

Difficulty date
November 27, 2013
Submitted
December 4, 2013
Operation
Air carrier
Aircraft
N989ST
Make and model
Raythn HAWKER800XP
Aircraft serial
258478
Aircraft time
4,532 hours, 3,897 cycles
Part
Hand Rail
Part number
25FC69331
Condition
Broken
Location
Pax Door
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING PAX DEPARTURE FROM ACFT THE CABIN DOOR HAND RAIL BROKE WHILE A PAX WAS ON DOOR STEP NEARLY CAUSING THE PAX TO FALL FROM STEPS, PN 25FC6933-1. THERE IS A STEEL TUBE OPTION FOR THE RAILING IT HAS NOT BEEN AVAILABLE.