As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
A FLIGHT WAS CANCELLED DUE TO THE RIGHT ENGINE WOULD NOT START. THE FLIGHT CREW REPORTED THAT THE ENGINE STARTER WOULD SPIN, BUT WAS NOT ENGAGED WITH THE ENGINE FOR ROTATION. THE MAINTENANCE VENDOR TROUBLESHOT AND DETERMINED THAT THE STARTER/GENERATOR WAS DEFECTIVE. THE UNIT WAS REMOVED AND AN OVERHAULED UNIT WAS INSTALLED. OPERATIONS CHECKS WERE SATISFACTORY AND THE AIRCRAFT WAS RETURNED TO SERVICE.