Service difficulty report · Warning Message · Emb EMB500

Difficulty date
September 24, 2017
Submitted
September 26, 2017
Operation
Air carrier
Aircraft
N580JS
Make and model
Emb EMB500
Aircraft serial
0079
Aircraft time
7,202 hours, 6,342 cycles
Engine
Pwc PW617FE
Part
Warning Message
Condition
False Activation
Location
Pax Door
Stage of operation
CR
How discovered
O
Nature of condition
N
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

UPON REACHING AN ALTITUDE OF 30,000', PAX DOOR OPEN CAS WARNING MESSAGE ILLUMINATED. DECLARED AN EMERGENCY, STARTED AN EMERGENCY DESCENT AND RAN THE CHECKLIST IN THE QRH. RETURNED TO DEPARTURE AND LANDED WITHOUT INCIDENT. MAINTENANCE OPERATED THE DOOR SEVERAL TIMES AND COULD NOT DUPLICATE THE DISCREPANCY.

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