As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN PASSENGER DOOR WOULD NOT OPEN WITH PASSENGERS ONBOARD. FUNCTION NORMAL WITH AIRCRAFT EMPTY.. PLACARDED AND PLACED ON MEL. COMPLIED WITH INSPECTION AND FUNCTION CHECK OF PASSENGER DOOR IAW AMM. PERFORMED ADJUSTMENT OF UPPER TORQUE TUBE IAW AMM. OPS CHECK GOOD. (K)