As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
NUMBER 1 PAX DOOR VERY DIFFICULT TO MOVE TO THE OPEN POSITION FROM THE OUTSIDE. FOUND INSIDE HANDLE ROLLER DAMAGED, ROLLER HAS MULTIPLE FLAT SPOTS CAUSING ROLLER TO HANG UP IN DETENT. REPLACED THE ROLLER ON THE INNER PAX DOOR HANDLE RETENTION MECHANISM IAW AMM 52-11-21. BOTH INNER & OUTER DOOR HANDLES OPERATIONS CHECKED GOOD.