As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
RECIEVED FLAPS FAIL CAUTION MESSAGE DURING THE APPROACH. FLAPS FAILED AT ZERO DEGREES. COMPLIED WITH QRH. LANDED AT FLAPS ZERO. PERFORMED FLAP RESET PROCEDURE IAW 98-18I BOX 12. FLAPS RESET. AIRCRAFT REMOVED FROM SERVICE. RIGGED THE LT AND RT FLAP BPSU IAW AMM 27-51-10. OPS CHECKD GOOD.