Service difficulty report · Windshield · Cndair CL6002B19

Difficulty date
January 27, 2021
Submitted
January 29, 2021
Operation
Air carrier
Aircraft
N420AW
Make and model
Cndair CL6002B19
Aircraft serial
7640
Aircraft time
40,441 hours, 38,881 cycles
Part
Windshield
Part number
NP13932114
Part serial
09204H6320
Condition
Cracked
Location
Rh Cockpit
Part time
22,627 hours, 22,490 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EVENT DESCRIPTION: CREW REPORTED CRACKED WINDSHIELD EN ROUTE TO MKE. FLIGHT DIVERTED TO DAY AND DECLARED AN EMERGENCY. FLIGHT IS A REPOSITION WITH ZW MECHANICS ON BOARD, REF 307026/4: AT FLT 300 OBSERVED ARCING ON F/O' WINDSCREEN TURNED F/O WINDSHIELD HEAT OFF 5 SECONDS LATER F/O WINDSCREEN SHATTERED. SWITCH WAS IN LOW POSITION, REF 307027/1: WHILE PERFORMING QRH FOR A CRACKED WINDSHIELD MAN ALT SWITCH STUCK IN UP POSITION AND WOULD NOT GO TO NEUTRAL POSITION. RECEIVED CABIN ALT WARNING AND THE PASSENGER MASKS AUTO DEPLOYED. AFTER LANDING FOUND F/A'S MASK (CONT IN BLOCK 2) ROWS 5 CD AND 6AB HANGING LOWER THAN OTHERS. AIRCRAFT REMOVED FROM SERVICE. R & R FO WINDSHIELD, IAW AMM 56-11-01. OPERATIONS AND LEAK CHECK GOOD.