As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLAPS FAIL MESSAGE AT 30 THOUSAND FT.CREW REPORTED AFTER ENCOUNTERING MODERATE TURBULENCE OVER MUSCLE SHOALS VOR WHILE IN CRUISE FLIGHT, A FLAPS FAILURE OCCURRED AT 0 DEGREES. CAPTAIN STATED HE WILL DECLARE AN EMERGENCY WHILE ON ARRIVAL TO ORD. FLIGHT IS CONTINUING ON TO ORD. PERFORMED FLAP RESET PROCEDURE IAW AWAC SUP 98-18I BOX 12.FLAPS RESET. PLACARDED AND PLACED ON MEL ***AIRCRAFT REMOVED FROM SERVICE*** MX IN PROGRESS