As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
UPON DESCENT FROM CRUISE, FLAPS FAIL AT 0 DEGREES C/W QRH. FLAP HANDLE WAS NOT TOUCHED. AIRCRAFT REMOVED FROM SERVICE. ADJUSTED FLAP FECU POTENTIOMETERS IAW AMM 27-51-10 SUBTASK 27-51-10-830/008, REF 353376-3 FOR TS PER AWAC SUPP 98-018I. OPS CK GOOD.