Service difficulty report · Window · Boeing 737823

Difficulty date
December 6, 2009
Submitted
April 21, 2010
Operation
Air carrier
Aircraft
N967AN
Make and model
Boeing 737823
Aircraft serial
29545
Aircraft time
25,818 hours, 10,865 cycles
Part
Window
Condition
Cracked
Location
Cockpit
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT APPROXIMATELY 30000 FEET CAPTAINS WINDSHIELD OUTER PANEL CRACKED AND AT 35000 THE WINDOW CRACKED MORE AND STARTED ARCING. CAPTAIN STARTED DESCENT AND RETURNED TO LAX WITHOUT INCIDENT. REPLACED CAPTAINS WINDSHIELD.