As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLIGHT CREW REPORTED THAT THE FIRST OFFICERS WINDSHIELD SHATTERED CLIMBING THRU FL 200. DECLARED AN EMERGENCY AND RETURNED TO DEPARTURE. LANDED WITHOUT FURTHER INCIDENT. MAINTENENCE REPLACED THE FIRST OFFICERS WINDSHIELD IAW AMM 56-11-11 AND THE FIRST OFFICERS WINDOW HEAT CONTROLLER AND ACCOMPLISHED A SATISFACTORY OPERATIONAL CHECK IAW AMM 30-42-34.