Service difficulty report · Apu · Airbus A321211

Difficulty date
December 2, 2016
Submitted
December 5, 2016
Operation
Air carrier
Aircraft
N197UW
Make and model
Airbus A321211
Aircraft serial
3928
Aircraft time
25,342 hours, 9,795 cycles
Part
Apu
Part number
38007081
Part serial
P3358
Condition
Overserviced
Part time
25,379 hours, 11,657 cycles
Stage of operation
CR
How discovered
O
Nature of condition
W, B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLIGHT ATTENDANTS COMPLAINED ABOUT DIRTY SOCK MUSK ODOR IN AIRCRAFT. ODOR SUBSIDED IN CRUISE FLIGHT, HOWEVER BECAME VERY STRONG DURING DECENT INCLUDING THE COCKPIT. ATTENDANTS COMPLAINED ABOUT BURNING EYES, NAUSEA, HEADACHE, BURNING NOSTRILS. COCKPIT ALSO EXPERIENCED STRONG ODOR WITH BURNING EYES DURING DECENT. MAINTENANCE FOUND APU OIL OVER SERVICED. AIRCRAFT WAS GROUNDED.

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