Service difficulty report · Module · Boeing 777223

Difficulty date
June 2, 2017
Submitted
June 6, 2017
Operation
Air carrier
Aircraft
N767AJ
Make and model
Boeing 777223
Aircraft serial
33539
Part
Module
Part number
4089300901
Condition
Faulty
Location
Zone 100
Stage of operation
CR
How discovered
O
Nature of condition
G
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

THE AIRCRAFT WAS GROUNDED. AUTO PILOT-LNDG ALT MESSAGE APPEARED. ACCOMPLISHED CHECKLISTS WAS UNABLE TO RECOVER VNAV WINDOW. ALL DATA DROPPED FROM FMCS. NO PINK LINE INITIALLY WAS HARD RESET. THE FLIGHT DECLARED AN EMERGENCY AND RETURNED TO LAX WITHOUT FURTHER INCIDENT. REMOVED AND REPLACED LMAT PER W/C 45-92-03. UPLOADED SOFTWARE TO LT AIMS MOO2 PER 31-41-05. STATUS MSG SELF ERASED NO FAULT NOTED.