Service difficulty report · Computer · Boeing 777223

Difficulty date
December 6, 2017
Submitted
December 11, 2017
Operation
Air carrier
Aircraft
N772AN
Make and model
Boeing 777223
Aircraft serial
29580
Aircraft time
76,011 hours, 9,639 cycles
Part
Computer
Part number
4885501002
Condition
Faulted
Stage of operation
CL
How discovered
O
Nature of condition
F
Precautionary procedure
D

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED. CLIMBOUT GEAR UP FLAPS 5 - 1 DEGREE, CAPTAIN NOTICED NO MANUAL TRIM AUTHORITY UP OR DOWN ON BOTH YOKE TRIM SWITCHES. WITH AP VNAV WOULD NOT CLIMB TO HIGHER ALTITUDE. AIRCRAFT REMOVED FOR SERVICE FOR EVALUATION AND TROUBLESHOOTING. MAINTENANCE FOUND EICAS FAULT MSG ON PRIMARY FLIGHT COMPUTER CENTER. ALSO TROUBLESHOT GUST SUPPRESSOR MESSAGE TO THE UPPER TRANSDUCER (FAULT) PER FIM TASK 27-41-00-810 AND 27-21-00-810-827. REPLACED CENTER ACE COMPUTER IAW AMM 27-02-02. SATISFACTORY GROUND TEST COMPLETED.