Service difficulty report · Window · Boeing 777223

Difficulty date
March 6, 2018
Submitted
March 9, 2018
Operation
Air carrier
Aircraft
N765AN
Make and model
Boeing 777223
Aircraft serial
32879
Aircraft time
60,253 hours, 7,392 cycles
Part
Window
Part number
141W740047
Part serial
H8265
Condition
Faulty
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
M, B
Precautionary procedure
H

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WINDOW HEAT LEFT FORWARD EICAS MESSAGE ALONG WITH ELECTRICAL ODOR. IAW CHECKLIST LEFT FORWARD WINDOW HEAT OFF. LEFT WINDOW TRIM HOT TO TOUCH. COOLED OFF AFTER WINDOW HEAT SELECTED OFF. REPLACED L1 WINDOW. AIRCRAFT WAS GROUNDED.