Service difficulty report · Fmc · Boeing 737823

Difficulty date
July 25, 2018
Submitted
July 27, 2018
Operation
Air carrier
Aircraft
N352PS
Make and model
Boeing 737823
Aircraft serial
33256
Aircraft time
2,614 hours, 1,086 cycles
Part
Fmc
Part number
1762000101
Condition
Failed
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE ALTITUDE, AFTER 30 MINUTES OF FLIGHT, SIMULTANEOUS LOSS OF CAPTAIN`S FMC, FIRST OFFICER FMC, CAPTAIN`S NAVIGATIONAL DISPLAY WENT BLANK WITH MAP FLAG, VERTICAL TRACK FLAG, CAPTAIN`S FLIGHT DISPLAY AND FIRST OFFICER`S FLIGHT DISPLAY INVALID ENTRY MESSAGE DISPLAYED ON LOWER LT OF SCREEN. FMC/CENTER DRIVE UNIT WERE INOPERATIVE EXCEPT LIMITED FUNCTION. ALSO UNABLE TO COUPLE THE WORKING AUTOPILOT TO ANY NAVIGATIONAL TYPE MODE. EMERGENCY DECLARED AND FLIGHT DIVERTED AND LANDED WITHOUT FURTHER INCIDENT. MAINTENANCE REPLACED THE FMC IAW AMM 34-61-02 AND PERFORMED SATISFACTORY OPS CHECK.