As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
L1 DOOR HOLD OPEN LATCH RELEASE. FLIGHT ATTENDANTS REPORTS THAT SHE HAD TO CONTINUOSLY HOLD THE GUST LOCK TO CLOSE THE DOOR. FOUND THE GUST LOCK EASY TO OVERRIDE. FOUND A BROKEN SPRING ON THE LATCH RELEASE AND BAD GUIDE ARM ASSEMBLY. INSTALLED NEW GUIDE ARM WITH NEW LATCH ASSEMBLY IAW AMM 52-11-21-400. OPS CHECKED OK.