Service difficulty report · Fmc · Boeing 737823

Difficulty date
January 31, 2019
Submitted
February 5, 2019
Operation
Air carrier
Aircraft
N961AN
Make and model
Boeing 737823
Aircraft serial
30092
Aircraft time
52,617 hours, 21,989 cycles
Part
Fmc
Part number
COM5117
Part serial
7491
Condition
Malfunctioned
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: BOTH FLIGHT MANAGEMENT COMPUTERS FAILED IN FLIGHT AT 390. COMPLIED WITH QRH PROCEDURES, FLIGHT MANAGEMENT COMPUTERS CAME BACK AFTER ABOUT 30 TO 40 MINUTES. VERTICAL TRACK MESSAGE ON BOTH COMPUTERS. ADDITIONALLY, FLIGHT PLAN AND ALL DATA DISAPPEARED. LATER RECEIVED MESSAGE ABOUT LOAD CLOSE OUT BEING DELETED AND NOT CREATED AS IF WE WERE ON THE GROUND. EMERGENCY DECLARED, FLIGHT RETURNED TO MIA AND LANDED WITHOUT FURTHER INCIDENT. MAINTENANCE REPLACED LEFT AND RIGHT (SEE AALA201902059024) FLIGHT MANAGEMENT COMPUTERS PER MM 34-61-02 AND PERFORMED SATISFACTORY OPERATIONAL CHECK.