Service difficulty report · Heater · Boeing 777223

Difficulty date
February 12, 2019
Submitted
April 3, 2019
Operation
Air carrier
Aircraft
N788AN
Make and model
Boeing 777223
Aircraft serial
30011
Aircraft time
71,180 hours, 9,329 cycles
Part
Heater
Part number
HEA5281
Condition
Odor
Location
Crew Rest
Stage of operation
NR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REST, SMOKE MAIN LIGHT ILLUMINATED FOR APPROXIMATELY 20 SECONDS WHEN FIRST LEVEL OFF DURING CRUISE. FLIGHT ATTENDANT REPORTED ELECTRICAL ODOR WHICH QUICKLY DISSIPATED. AIRCRAFT WAS IN NORMAL CONFIGURATION. THE AIRCRAFT WAS GROUNDED. MAINTENANCE ACCOMPLISHED MCM 05-96-70, VERIFIED THE SMOKE ODOR AND REPLACED MDCR HEATER ASSEMBLY IAW AMM 21-41-30 AND PERFORMED SATISFACTORY OPERATIONAL CHECK, NO ODOR NOTED.