Service difficulty report · Unknown · Boeing 777323ER

Difficulty date
March 20, 2019
Submitted
March 22, 2019
Operation
Air carrier
Aircraft
N730AN
Make and model
Boeing 777323ER
Aircraft serial
31554
Aircraft time
20,887 hours, 2,301 cycles
Part
Unknown
Condition
Unknown
Location
Fuel
Stage of operation
CR
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

A FUEL IMBALANCE MESSAGE ON EICAS WAS ALERTED. THE FUEL SYNOPTIC DISPLAY INDICATED 43.9 LEFT MAIN, 0.0 RIGHT MAIN AT FL 340, 1558. WE RECEIVED AN ANNUNCIATION TWICE. OPENED BOTH CROSSFEEDS, AND WITHIN APPROX 30 SECONDS, MAIN TANKS INDICATED 43.4L / 44.3R. MAINTENANCE CHECKED THE FLIGHT FAULTS AND MM 28-20050, FQPU FAULT WAS FOUND. ACCOMPLISHED FIM 28-41-00-810-801. AT IE, SHOWED NOT ACTIVE AND FOUND TO BE INTERMITTENT. NO FAULTS OR HISTORY NOTED. RESET FUEL QUANTITY PROCESSOR UNIT IAW AMM 28-41-01. FUEL QUANTITY PROCESSOR. OPS CHECKED NORMAL.